Welcome to Oaklin. By accessing or purchasing from our website or store, you agree to comply with and be bound by the following terms and conditions:
1. Orders & Payments
- Orders can be placed online or through our customer service team.
- All orders are confirmed only after receipt of the required
- advance payment:Islamabad & Rawalpindi: 60% advance, 40% upon delivery.
- Other Cities: 100% advance payment required.
- Oaklin reserves the right to cancel or delay an order if payment terms are not met.
2. Shipping & Delivery
- Free shipping is available only in Islamabad and Rawalpindi.
- For all other cities in Pakistan, shipping charges apply and are shared at the time of order.
- Delivery times may vary depending on location and product availability. Any delays will be communicated in advance.
3. Warranty & Repairs
- All products come with a 2-year limited warranty covering structural defects and manufacturing faults.
- Within the warranty period:
- Minor issues will be repaired free of cost.
- Major damage will result in a free replacement.
- After the warranty ends, Oaklin continues to offer free repair services, but replacements will not be provided.
4. Returns & Exchanges
- Due to the custom nature of our furniture, we do not offer returns or exchanges for change of mind.
- If an item is damaged or defective on delivery, customers must report it within 7 days with proof (photos and order details).
- Oaklin will assess the claim and offer repair or replacement based on the extent of damage.
5. Product Variations
- All furniture is handcrafted and may vary slightly in color, texture, or finish. These are not considered defects.
- Dimensions mentioned are approximate and may have a tolerance of a few centimeters.
6. Intellectual Property
All content on our website—including images, designs, logos, and text—is the property of Oaklin and may not be used or reproduced without written permission.
7. Legal Jurisdiction
All transactions and disputes are governed under the laws of Pakistan. Any legal proceedings must be filed in the courts of Islamabad.
For questions or support, contact us at:
Email: rabita@oaklin.pk
Phone: +92 333 3732598